Counterview is one screen on the wall showing what is on a bench today and what is ready to be collected. It is the only part of Benchtop your customers will ever stand in front of, so it was designed to be looked at rather than merely to work.
The customer reads their own name
Ready for collection is a list with names on it, longest wait first. People find themselves on it while they are still walking to the counter, which turns the first thing they say from a question into a sentence.
Read from across the room, which is why the type is twice the size of everything else.
The shops that put this up describe the same change: the conversation at the counter starts a sentence later than it used to.
Today's benches
Who is working on what, with a status dot. Six lines, not sixty.
Ready to collect
Names, longest wait first, so the shelf empties from the wrong end rather than the convenient one.
Wakes at opening
It comes on when you open and sleeps when you close. Nobody has to remember it exists.
Nothing else on it
No navigation, no sidebar, no notifications, no logo but a small one. A screen a customer can read has to be a screen with almost nothing on it.
