Shopfront is a page on your own website where somebody starts a repair before they come in. They say what it is, what is wrong with it, and add a photograph if they have one. By the time they reach your counter the job card is already open, and intake is a look and a nod instead of four minutes of typing.
Four fields, and deliberately no more
Every field you add to a public form is people who abandon it. Shopfront asks what it is, what is wrong, who they are and how to reach them — and leaves the serial number, the condition check and the estimate to you, at the counter, where they belong.
Read the setup guideSubmissions do not land on your board
They wait in a holding state until you accept them.
How it fits with everything else
It opens a Jobcard
An accepted submission becomes an ordinary job card, with the customer's own words in the fault field and their photograph already attached.
The first message goes on accept
Not on submit. The customer is told you have it when you actually have it, which is the only honest moment to say so.
It reaches Counterview
Accepted jobs appear on the wall screen with everything else, so the person at the counter sees the booking before the customer does.
A link or a QR code
Put it on your website's repairs page, or on a card by the till for people who walked past when you were closed.
