Attaching photographs to a job

The photograph that matters is the one taken while the customer is still standing there.

Adding them

On the job card, tap Add photograph. On a phone or tablet this opens the camera directly. On a desktop it opens a file picker. There is no limit worth worrying about; four is typical.

What to photograph

The thing as a whole, then anything already damaged. A scuffed rim, a cracked case corner, a scratch on a bezel. You are not building a gallery, you are recording a starting point.

Why at intake

A photograph taken after the repair proves nothing. One taken at intake, with a timestamp, ends the conversation that starts "that mark was not there before" — which is the single most common dispute in a repair shop, and the one that costs the most goodwill to lose.

Customers see intake photographs on their own job page. That is deliberate: it is their item, and showing them the record up front is what stops it being needed later.