A customer says they never got the message Check the delivery record on the job first. It is usually a wrong digit, a full inbox, or a network that dropped it.
Reminding somebody to collect The automatic reminder, when it goes, and what to do about the bike that has been finished since March.
Turning a message off for one job Some customers ask not to be texted. Turn the messages off on the job rather than for the whole shop.
Changing the wording of a message All four are editable. Keep the placeholders, keep it short, and read it out loud before you save it.
The texts your customers get Four messages, what each one says, when it sends, and how to change the words so they sound like your shop rather than like us.
